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Question: How to assess the performance of a Smart City?

Answer: The mainstream assessment framework for smart city initiatives has proved problematic to use because of its data requirements. Non-availability and poor quality are data issues that hinder effective and efficient assessment of city smartness. This paper has proposed a simpler approach (a modification of Giffinger’s) based on qualitative assessment of initiatives data. To ensure the reliability of this alternative framework, multiple sources have been relied on. The multiplicity of sources promotes a high degree of triangulation on the data. In an exercise to compare city smartness performance, the alternative framework was deployed to assess three cities within the Asia Pacific region namely Seoul, Singapore and Iskandar Malaysia. As the outcome, Singapore emerged as the Smart City leader followed closely by Seoul. Iskandar Malaysia, which started Smart City initiatives more recently, has some way to go to close the gap. This research contributes to the Smart City literature by introducing an alternative framework for Smart City assessment. The proposed heuristic framework eliminates the requirement for large volume of baseline data that can be almost impossible to obtain for various reasons. Therefore, this proposed model enables a simultaneous assessment of many cities at once.

(Source: University Of Malaya, 08 Apr 2020)

Source Link: https://umexpert.um.edu.my/public_view.php?type=publication&row=NTg3NTA%3D