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Question: Service business development for small and medium suppliers by Thomas Fischer, Universität St Gallen, Switzerland, Heiko Gebauer, Universität St Gallen, Switzerland, Elgar Fleisch, Universität St Gallen, Switzerland

Answer: This chapter takes the previous discussion of the exploitation and
exploration approaches pertaining to the development of service business and applies them to small and medium suppliers . The primary
goal is to provide insight into how such suppliers can apply these
approaches pragmatically. Following the structure of the previous
chapters, the dynamic and operational capabilities necessary for developing service business are discussed herewith.

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(Source: Pustaka Negeri Sarawak, 31 Mar 2020)

Source Link: https://onlinedatabase.librarynet.com.my:2119/10.1017/CBO9781139136730.011