Category FAQs Search : Sibu Water Board
Question: Why do I need to pay so much for my water bill this month? Is there something wrong with my water meter? Can you please help me to check my water meter?
Answer: First of all, you have to counter-check the “present reading” in your water bill to see if the number/figure matches with the reading at the water meter. Then, check on your internal pipe system to see if there is a leakage problem. If you still have the problem with it, we would send an officer to your premise to check on your water meter. For this, you will have to pay RM20.00 for the meter testing. If your meter is found to be faulty, we shall return your money and your water bill will be corrected based on your bill charge in the previous month . In contrast, we will keep that money if the meter is found to be accurate.
(SEE ALSO QUESTION WM.5)
(Source: Sibu Water Board, 13 May 2020)
Source Link: https://www.swb.gov.my/page-0-177-94-Questions-Related-to-Water-Bills.html