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Question: Why is outstanding bill still shown in my water bill this month, even though I have settled It few days ago?

Answer: At the moment, all bills settled at counters other than SWB counters will take a few days for the receipt information to be updated in our billing system. Try to make it a point to settle the bills immediately upon receiving them, or at least one week before the due date.

(Source: Sibu Water Board, 13 May 2020)

Source Link: https://www.swb.gov.my/page-0-177-94-Questions-Related-to-Water-Bills.html