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Question: How do we request for temporary disconnection of water supply?

Answer: 1. Write a letter to SWB / fill the form 3064(V2.1) at SWB
2. Settle all your outstanding bills
3. Pay for the collateral deposit/ topping up collateral deposit to current rates
4.The supply will be registered in the name of legal owner
5. You will be charged “ turning on” fee- RM 5.50 which will be included in the first monthly bill after reconnection.

(Source: Sibu Water Board, 13 May 2020)

Source Link: https://www.swb.gov.my/page-0-181-97-Questions-Related-to-Water-Supply.html