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Question: Why is there no water supply to my house?

Answer: 1. You should check “stop cocks” at meter point to ensure it’s fully on
2. Check with your neighbors to see if they have the same problem
3. Your outstanding bills have not been settled
4. Take note of the “ARREARS COLUMN” in your water bills to see if there is any outstanding amount.
5. There is an emergency pipe repair works in your housing area
6. There is an leakage in your pipes system

(Source: Sibu Water Board, 13 May 2020)

Source Link: https://www.swb.gov.my/page-0-181-97-Questions-Related-to-Water-Supply.html