View source for Innovation and Sustainability Division

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| [[File:R&D2017.jpg|300px|center]] <center><small>Staff of Research and Development Division in 2017</small></center>
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The Innovation and Sustainability (I&S) Division is one of the business operating units of Divisions in [[Pustaka Institute]]. Established in 2004, it was then called the Research and Development (R&D) Division until 2017. Administratively, it was directly under the purview of the Deputy Chief Executive Officer (Operations) until 30 April 2022.

== Functions ==
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| [[File:I&S2018.png|300px|center|]] <center><small>Staff of Innovation and Sustainability Division in 2018</small></center>
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<big>Research</big>
<br>
a) Conducts customer satisfaction surveys, market surveys and other forms of surveys.<br>
b) Initiates, manages and administers studies or researches in library, information science, records and archives management.<br>
c) Coordinates the initiation and implementation of improvement programmes based on recommendations from surveys and studies or researches.<br>
d) Manages and administers studies and researches on Pustaka by external parties.<br>
e) Manages the acquisition of data, compilation and distribution of statewide library statistics.
<br><br>
<big>Development</big>
<br>
a) Coordinates the planning of development projects under the Malaysia Plans.<br>
b) Monitors the implementation of development projects under the Malaysia Plans.<br>
c) Plans and implements minor development projects under operational grants.<br>
d) Reviews the performance of the implemented minor development projects.<br>
e) Coordinates the planning, implementation and review of strategic plans.<br>
f) Monitors and coordinates the review of cross-functional [[Continual Improvement Program|continual improvement programmes]].
<br><br>
<big>Advisory and Consultancy</big>
<br>
Manages Pustaka Advisory and Consultancy Services (PACS) which include:
<br><br>
a) The provision of technical advises and professional guidances on the establishment of departmental and special libraries<br>
b) The management of requests for trainings in library administration, services management and collection management<br>
c) The coordination of resources, skills, expertise and experiences.

== Current Staff ==
1) [[Cennylia Sundong]] - <small>Covering Head of Division</small><br>
2) [[Nor-Asemah Binti Drahman]]- <small>Archive Building Project</small><br>
3) Hazimah Iboi - <small>Sains Attachment Staff, CERMiN Coordinator</small><br>

== Former Staff ==
1) [[Nesly Rebid]] - <small>Head of Division from 2004 until 2008</small><br>
2) [[Ramdzan Hj Saman|Ramdzan Saman]] - <small>Staff from 2004 until 2008</small><br>
3) [[Bronny Lawrence Nawe]] - <small>Staff from 2012 until 2018 and Head of Division from 2020 until 2022</small><br>
4) [[Dayangku Hadzimah Awangku Ahmad]] - <small>Head of Division from 2009 until 2019</small><br>
5) Amir Hamzah @ Amirewady Bin Ahmad- <small>Staff from 2014 until May 2020</small><br>
6) [[Mohd Nazari Bin Razali]] - <small>Staff from 2020 until 2022</small><br>

== Completed and On-going Research Studies  ==
a) Training Needs Analysis for Library Services in Sarawak - <small>Completed in 2005</small><br>
b) The Reading Habits Among the Users of Pustaka Negeri Sarawak - <small>Completed in 2014</small><br>
c) The Reading Habits Among the Users of Public Libraries in Sarawak - <small>Completed in 2014</small><br>
d) The Information-Seeking Behaviour of the State Civil Staff - <small>Completed in 2019</small><br>
e) The Information-Seeking Behaviour Among the Rural Dwellers of Sarawak - <small>Completed in 2020</small><br>
f) Impact Study on Reader Development Programs: A Case of Reading Seeds Program by Pustaka Negeri Sarawak - <small>In progress. Due for completion on 12 September 2022</small><br>
g) Research on the Effectiveness of Records Management Program for Sarawak Civil Service Agencies - <small>In progress. Due for completion on 12 September 2022</small><br>
h) Research on the Effectiveness of Legal Deposit Programs of Pustaka Negeri Sarawak - <small>In progress. Due for completion on 12 September 2022</small>

== New Research Studies ==
a) Impact Study on People Accessible Network for Digital Empowerment and Inclusivity (PANDei) - <small>2022</small><br>
b) Research on the Effects of Covid-19 Pandemic on the Public Library Services in Sarawak - <small>2022</small><br>
c) Research on the Awareness Level of Sustainable Development Goals (SDG) - <small>2022</small><br>

== Development Projects ==
The I&S Division coordinates the planning, implementation and commissioning of various types of physical library projects.
<br><br>
{| style="width:95%"
|- 
| style="width:30%; background:#dedede; text-align:center" | <big>Regional and Public Libraries</big>
| style="width:1%"|
| style="width:40%;  background:#dedede; text-align:center" colspan="2" | <big>Village Libraries</big>
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| style="width:20%; background:#dedede; text-align:center" | <big>Reading Corners</big>
|-
| style="width:30%; background:#dedede; text-align:center" |
| style="width:1%"|
| style="width:40%; background:#dedede; text-align:center" colspan="2" |
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| style="width:20%; background:#dedede; text-align:center" |
|-
| style="width:30%" | 
a) [[Pustaka Negeri Sarawak, Sibu]]<br>
b) State Archive Building - <small>Construction in progress</small><br>
c) Pustaka Community Library, REDEEMS Centre - <small>Development stage</small><br>
d) Pustaka Community Libraries in Small Towns and Bazaars - <small>Planning stage</small><br>
e) Pustaka Negeri Sarawak, Sibu Phase II - <small>Planning stage</small><br>
<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>
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* Perpustakaan Desa Bandar Baru Semariang
* Perpustakaan Desa Taman Sepakat Jaya
* Perpustakaan Desa Hajah Sena Bugo
* Perpustakaan Desa Masjid Darul Ibadah
* Perpustakaan Desa Taman D’ Everglades
* Perpustakaan Desa Taman Cahaya Indah
* Perpustakaan Desa Samar Indah
* Perpustakaan Desa Stakan Jaya
* Perpustakaan Desa Taman Sri Muhibah
* Perpustakaan Desa Kampung Keranji
* Perpustakaan Desa Taman Duranda Mas
* Perpustakaan Desa Kampung Bunan Gega
* Perpustakaan Desa Kampung Semera
* Perpustakaan Desa Kampung Meludam
* Perpustakaan Desa Kampung Pusa
* Perpustakaan Desa Kampung Spinang
* Perpustakaan Desa Beladin
* Perpustakaan Desa RPR Taman Harmoni
<br>
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* Perpustakaan Desa RGC Layar
* Perpustakaan Desa Tanjung Manis
* Perpustakaan Desa Kampung Rajang
* Perpustakaan Desa Kampung Pangtray
* Perpustakaan Desa Kampung Jemoreng
* Perpustakaan Desa Taman Susur Jambu Indah
* Perpustakaan Desa Taman Muhibbah Indah
* Perpustakaan Desa Kampung Bahagia Jaya, Teku
* Perpustakaan Desa Kampung Teh
* Perpustakaan Desa Taman Ixora Indah
* Perpustakaan Desa Skim Tunoh
* Perpustakaan Desa Kampung Tegageng
* Perpustakaan Desa Kampung Puyut
* Perpustakaan Desa RPR Batu Biah
* Perpustakaan Desa Pabahanan
* Perpustakaan Desa Kampung Meritam
* Perpustakaan Desa RPR Lawas
<br><br>
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| style="width: 20%" |
a) Kampung Ensengei Iban, Simunjan<br>
b) Kampung Sageng Ulu, Simunjan<br>
c) Kampung Sual, Simunjan<br>
d) Kampung Ensengei Melayu, Simunjan<br>
e) Kampung Temiang, Simunjan<br>
f) Kampung Bijurey Mongag, Bau<br>
g) Long Latiek, Baram<br>
h) Kampung Penan Muslim Batu 10, Bintulu<br>
i) Asajaya, Samarahan - <small>Development stage</small>
<br><br><br><br><br><br><br><br><br><br><br><br>
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== Publications ==
a) Directory of Public Libraries in Sarawak, First Edition.<br>
b) Directory of Public Libraries in Sarawak, Second Edition.<br>
c) Directory of Public Libraries in Sarawak, Third Edition.<br>
d) Directory of Public Libraries in Sarawak, Fourth Edition.<br>
e) [https://books.google.com.my/books?id=xskLEAAAQBAJ&dq=two+decades+of+knowledge&source=gbs_navlinks_s Two Decades of Knowledge]

== Completed Research Works ==
a) Training Needs Analysis<br>
b) [[Reading Habits of Users of Pustaka|Reading Habits of Users of Pustaka Negeri Sarawak]]<br>
c) [[Reading Habits of Users of Public Libraries|Reading Habits Among Users of Public Libraries in Sarawak]]<br>
d) [[Information-Seeking Behaviour Among the State Civil Staff|Information-Seeking Behaviour Among the State Civil Staff]]<br>
e) [[Information-Seeking Behaviour Among the Rural Dwellers|Information-Seeking Behaviour Among the Rural Dwellers in Sarawak]]<br>

== Key Performance Indicators == 
<br>
{| style="width: 95%"
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| style="width:25%; background:#dedede; text-align:center" | <big>Statements of Objectives</big>
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| style="width:25%; background:#dedede; text-align:center" | <big>Measures</big>
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| style="width:18%; background:#dedede; text-align:center" | <big>Targets</big>
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| style="width:18%; background:#dedede; text-align:center" | <big>Stretch Targets</big>
|-
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* To achieve effectiveness in the implementation of continual improvement program(s). 
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* The number of identified and implemented continual improvement program(s) in a year.
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* One continual improvement program.
<br>
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* Two continual improvement programs.
<br>
|-
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| style="width:25%; background:#dedede; text-align:center" |
| style="width:1%" | 
| style="width:18%; background:#dedede; text-align:center" |
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|-
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* To achieve efficiency in users satisfaction survey.
<br>
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* The duration to complete the customer satisfaction survey report from the last date of data gathering. 
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* Five months.
<br>
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* Three months.
<br>
|-
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* To achieve efficiency and effectiveness in the capture, organization and sharing of organizational knowledge.
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* The number of ties the knowledge base is used per quarter.
<br>
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* Twenty
<br>
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* Twenty Fives
<br>
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[[Category:Sectors and Divisions in Pustaka Negeri Sarawak]]