Innovation and Sustainability Division

Staff of Research and Development Division in 2017

The Innovation and Sustainability (I&S) Division is one of the business operating units of Divisions in Pustaka Institute. Established in 2004, it was then called the Research and Development (R&D) Division until 2017. Administratively, it was directly under the purview of the Deputy Chief Executive Officer (Operations) until 30 April 2022.

Functions

Staff of Innovation and Sustainability Division in 2018

Research
a) Conducts customer satisfaction surveys, market surveys and other forms of surveys.
b) Initiates, manages and administers studies or researches in library, information science, records and archives management.
c) Coordinates the initiation and implementation of improvement programmes based on recommendations from surveys and studies or researches.
d) Manages and administers studies and researches on Pustaka by external parties.
e) Manages the acquisition of data, compilation and distribution of statewide library statistics.

Development
a) Coordinates the planning of development projects under the Malaysia Plans.
b) Monitors the implementation of development projects under the Malaysia Plans.
c) Plans and implements minor development projects under operational grants.
d) Reviews the performance of the implemented minor development projects.
e) Coordinates the planning, implementation and review of strategic plans.
f) Monitors and coordinates the review of cross-functional continual improvement programmes.

Advisory and Consultancy
Manages Pustaka Advisory and Consultancy Services (PACS) which include:

a) The provision of technical advises and professional guidances on the establishment of departmental and special libraries
b) The management of requests for trainings in library administration, services management and collection management
c) The coordination of resources, skills, expertise and experiences.

Current Staff

1) Cennylia Sundong - Covering Head of Division
2) Nor-Asemah Binti Drahman- Archive Building Project
3) Hazimah Iboi - Sains Attachment Staff, CERMiN Coordinator
4) Amirah Farah Hosin - GETS Attachment Staff

Former Staff

1) Nesly Rebid - Head of Division from 2004 until 2008
2) Ramdzan Saman - Staff from 2004 until 2008
3) Bronny Lawrence Nawe - Staff from 2012 until 2018 and Head of Division from 2020 until 2022
4) Dayangku Hadzimah Awangku Ahmad - Head of Division from 2009 until 2019
5) Amir Hamzah @ Amirewady Bin Ahmad- Staff from 2014 until May 2020
6) Mohd Nazari Bin Razali - Staff from 2020 until 2022

Completed and On-going Research Studies

a) Training Needs Analysis for Library Services in Sarawak - Completed in 2005
b) The Reading Habits Among the Users of Pustaka Negeri Sarawak - Completed in 2014
c) The Reading Habits Among the Users of Public Libraries in Sarawak - Completed in 2014
d) The Information-Seeking Behaviour of the State Civil Staff - Completed in 2019
e) The Information-Seeking Behaviour Among the Rural Dwellers of Sarawak - Completed in 2020
f) Impact Study on Reader Development Programs: A Case of Reading Seeds Program by Pustaka Negeri Sarawak - In progress. Due for completion on 12 September 2022
g) Research on the Effectiveness of Records Management Program for Sarawak Civil Service Agencies - In progress. Due for completion on 12 September 2022
h) Research on the Effectiveness of Legal Deposit Programs of Pustaka Negeri Sarawak - In progress. Due for completion on 12 September 2022

New Research Studies

a) Impact Study on People Accessible Network for Digital Empowerment and Inclusivity (PANDei) - 2022
b) Research on the Effects of Covid-19 Pandemic on the Public Library Services in Sarawak - 2022
c) Research on the Awareness Level of Sustainable Development Goals (SDG) - 2022

Development Projects

The I&S Division coordinates the planning, implementation and commissioning of various types of physical library projects.

Regional and Public Libraries		Village Libraries			Reading Corners
a) Pustaka Negeri Sarawak, Sibu b) State Archive Building - Construction in progress c) Pustaka Community Library, REDEEMS Centre - Development stage d) Pustaka Community Libraries in Small Towns and Bazaars - Planning stage e) Pustaka Negeri Sarawak, Sibu Phase II - Planning stage		Perpustakaan Desa Bandar Baru Semariang Perpustakaan Desa Taman Sepakat Jaya Perpustakaan Desa Hajah Sena Bugo Perpustakaan Desa Masjid Darul Ibadah Perpustakaan Desa Taman D’ Everglades Perpustakaan Desa Taman Cahaya Indah Perpustakaan Desa Samar Indah Perpustakaan Desa Stakan Jaya Perpustakaan Desa Taman Sri Muhibah Perpustakaan Desa Kampung Keranji Perpustakaan Desa Taman Duranda Mas Perpustakaan Desa Kampung Bunan Gega Perpustakaan Desa Kampung Semera Perpustakaan Desa Kampung Meludam Perpustakaan Desa Kampung Pusa Perpustakaan Desa Kampung Spinang Perpustakaan Desa Beladin Perpustakaan Desa RPR Taman Harmoni	Perpustakaan Desa RGC Layar Perpustakaan Desa Tanjung Manis Perpustakaan Desa Kampung Rajang Perpustakaan Desa Kampung Pangtray Perpustakaan Desa Kampung Jemoreng Perpustakaan Desa Taman Susur Jambu Indah Perpustakaan Desa Taman Muhibbah Indah Perpustakaan Desa Kampung Bahagia Jaya, Teku Perpustakaan Desa Kampung Teh Perpustakaan Desa Taman Ixora Indah Perpustakaan Desa Skim Tunoh Perpustakaan Desa Kampung Tegageng Perpustakaan Desa Kampung Puyut Perpustakaan Desa RPR Batu Biah Perpustakaan Desa Pabahanan Perpustakaan Desa Kampung Meritam Perpustakaan Desa RPR Lawas		a) Kampung Ensengei Iban, Simunjan b) Kampung Sageng Ulu, Simunjan c) Kampung Sual, Simunjan d) Kampung Ensengei Melayu, Simunjan e) Kampung Temiang, Simunjan f) Kampung Bijurey Mongag, Bau g) Long Latiek, Baram h) Kampung Penan Muslim Batu 10, Bintulu i) Asajaya, Samarahan j) Kampung Taee, Serian (Development Stage)

Publications

a) Directory of Public Libraries in Sarawak, First Edition.
b) Directory of Public Libraries in Sarawak, Second Edition.
c) Directory of Public Libraries in Sarawak, Third Edition.
d) Directory of Public Libraries in Sarawak, Fourth Edition.
e) Two Decades of Knowledge

Completed Research Works

a) Training Needs Analysis
b) Reading Habits of Users of Pustaka Negeri Sarawak
c) Reading Habits Among Users of Public Libraries in Sarawak
d) Information-Seeking Behaviour Among the State Civil Staff
e) Information-Seeking Behaviour Among the Rural Dwellers in Sarawak

Key Performance Indicators

Statements of Objectives		Measures		Targets		Stretch Targets
To achieve effectiveness in the implementation of continual improvement program(s).		The number of identified and implemented continual improvement program(s) in a year.		One continual improvement program.		Two continual improvement programs.
To achieve efficiency in users satisfaction survey.		The duration to complete the customer satisfaction survey report from the last date of data gathering.		Five months.		Three months.
To achieve efficiency and effectiveness in the capture, organization and sharing of organizational knowledge.		The number of ties the knowledge base is used per quarter.		Twenty		Twenty Fives