Difference between revisions of "ICT Infrastructure Division"
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| + | The Infrastructure ICT is a division under [[Pustaka Institute]]. It was under the [[ICT Sector|Information and Communications Technology Sector]] until 30 April 2022. | ||
| − | ==Main Functions== | + | == Main Functions == |
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| − | + | | [[File:puspa7.png|300px|thumb|<center>ICT Sector in 2019</center>]] | |
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| + | a) Manages and administers Pustaka´s ICT systems.<br> | ||
| + | b) Provides ICT support and backup services to business operating units in Pustaka.<br> | ||
| + | c) Monitors the performance of the ICT systems in Pustaka.<br> | ||
| + | d) Reviews and reengineers Pustaka´s ICT systems.<br> | ||
| + | e) Maintains, enhances and upgrades state-wide public libraries’ ICT systems.<br> | ||
| + | f) Manages, administers and coordinates ICT development projects and initiatives.<br> | ||
| − | + | == Current Staff == | |
| − | + | 1) [[Puspa Diana]] - <small>Head of Division</small><br> | |
| − | + | 2) [[Freda Padel]] - <small>Staff</small><br> | |
| − | + | 3) [[Tonny Sherben]] - <small>ICT Technician</small><br> | |
| − | + | 4) [[Bryan Christhanson]] - <small>ICT Technician</small><br> | |
| − | + | 5) [[Sukaimi Bujang]] - <small>SRR ICT Technician</small><br> | |
| − | + | == Key Performance Indicators == | |
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| − | == Key Performance Indicators == | ||
<br> | <br> | ||
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* To ensure the efficiency of Pustaka Negeri Sarawak’s ICT application and hardware services. | * To ensure the efficiency of Pustaka Negeri Sarawak’s ICT application and hardware services. | ||
| − | * To ensure that processes of requests for Information and | + | * To ensure that processes of requests for Information and Communication Technology (ICT) Application System enhancement is attended to in timely manner in order to maintain the business efficiency and effectiveness |
| − | Communication Technology (ICT) Application System enhancement is attended to in | ||
| − | timely manner in order to maintain the business efficiency and effectiveness | ||
* To minimize delay in communication and processing of work. | * To minimize delay in communication and processing of work. | ||
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* The number of completed request of ICT Application System enhancement to be processed. | * The number of completed request of ICT Application System enhancement to be processed. | ||
* The number of completed troubleshooting in a month | * The number of completed troubleshooting in a month | ||
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| − | * | + | * Monthly |
| − | * | + | * Within 5 working days |
| − | * | + | * within 5 working days |
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[[Category:Sectors and Divisions in Pustaka Negeri Sarawak]] [[Category:Corporate Information]] | [[Category:Sectors and Divisions in Pustaka Negeri Sarawak]] [[Category:Corporate Information]] | ||
Latest revision as of 15:17, 11 July 2024
The Infrastructure ICT is a division under Pustaka Institute. It was under the Information and Communications Technology Sector until 30 April 2022.
Main Functions
a) Manages and administers Pustaka´s ICT systems.
b) Provides ICT support and backup services to business operating units in Pustaka.
c) Monitors the performance of the ICT systems in Pustaka.
d) Reviews and reengineers Pustaka´s ICT systems.
e) Maintains, enhances and upgrades state-wide public libraries’ ICT systems.
f) Manages, administers and coordinates ICT development projects and initiatives.
Current Staff
1) Puspa Diana - Head of Division
2) Freda Padel - Staff
3) Tonny Sherben - ICT Technician
4) Bryan Christhanson - ICT Technician
5) Sukaimi Bujang - SRR ICT Technician
Key Performance Indicators
| Statements of Objective | KPI | Targets | |||
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