Difference between revisions of "Enhancement of ICT Systems"
(Created page with "Enhancement of ICT Systems ==Purpose== This procedure is to ensure that processes of requests for Information and Communication Technology (ICT) Application System enhancemen...") |
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in timely manner in order to maintain the business efficiency and effectiveness. | in timely manner in order to maintain the business efficiency and effectiveness. | ||
Scope<br> | Scope<br> | ||
| − | This procedure is applicable to the following aspects of enhancement request: | + | This procedure is applicable to the following aspects of enhancement request:<br> |
| − | a) Establishment of new/additional features, module etc. | + | a) Establishment of new/additional features, module etc.<br> |
| − | b) Application for additional user access account. | + | b) Application for additional user access account.<br> |
| − | c) Broadcasting of announcement for programs activities. | + | c) Broadcasting of announcement for programs activities.<br> |
| − | Process | + | ==Process== |
| − | 1.0 Receive ICT Enhancement Request | + | 1.0 Receive ICT Enhancement Request<br> |
1.1 Whenever there is an enhancement requested to any of the ICT Application | 1.1 Whenever there is an enhancement requested to any of the ICT Application | ||
System in the office, the ICT Technician shall refer to the relevant parties by | System in the office, the ICT Technician shall refer to the relevant parties by | ||
| − | submitting the required form as follows. | + | submitting the required form as follows.<br> |
1.1.1 Refer to HOD ICT Sector of Pustaka Negeri Sarawak for en | 1.1.1 Refer to HOD ICT Sector of Pustaka Negeri Sarawak for en | ||
Revision as of 10:07, 23 August 2019
Enhancement of ICT Systems
Purpose
This procedure is to ensure that processes of requests for Information and
Communication Technology (ICT) Application System enhancement is attended to
in timely manner in order to maintain the business efficiency and effectiveness.
Scope
This procedure is applicable to the following aspects of enhancement request:
a) Establishment of new/additional features, module etc.
b) Application for additional user access account.
c) Broadcasting of announcement for programs activities.
Process
1.0 Receive ICT Enhancement Request
1.1 Whenever there is an enhancement requested to any of the ICT Application
System in the office, the ICT Technician shall refer to the relevant parties by
submitting the required form as follows.
1.1.1 Refer to HOD ICT Sector of Pustaka Negeri Sarawak for en
