Information Services Division, Miri

Information Services Division (Miri)

The Information Services Division is mainly focusing on providing services and facilities such as as reference service, circulation service and membership services. It is also responsible for promoting the services and facilities to users.

Objectives:

• To meet information needs of users more effectively and efficiently
  
• To strengthen users’ information literacy skills and competencies
  
• To nurture a society of life-long learners; expanding users’ learning capacities
  

Scope

Northern Region of Sarawak State including Bintulu, Miri, Baram, Limbang & Lawas.

Reference Services Unit

Head of Unit: Mohd. Khadzrie Bin Mohd. Ramzie Faizal (Librarian)
Staff: Zuwahir Illias / Jamilah Juli / Nurjannah Tuwah / Sharen Uyang

• Management of Referene Enquiry Services
• Management of Selective Dissemination of Information (SDI) Services
• Management of Library Guide
• Management of Information Repackaging
• Management of e-Knowbase
• Management of Readers Advisory Services
• Management of Digital Inclusivity (PANDei Program, etc)
• Management of Reference Resources (Online Database, etc.)
• Management of Information Literacy Skills (Gov., Public, School, Members of State Legislative Assembly, Uni.,..etc) Module
• Liaison Librarian for Government Department/Agency (State Department)
• Management of Massive Open Online Course (MOOC) Statewide
• Management of Reference and Consultation Statistics

Community Services Unit

Head of Unit: Mohd. Awis Abu Bakar (Assistant Librarian)
Staff: Suzanna Abdullah / Norfaezan Abdul Jalil

• Management of community engagement activities
• Management of Friends of Library (Volunteerism)
• Management of Book Donation/Books Exchange
• Management of Reading Seeds
• Management of Library Tour Visit
• Management of Reading Campaign
• Management of Memberships Services
• Management of Promotions
• Management of Monthly Thematic Exhibitions
• Management of MakerSpace

Library Services Unit

Head of Unit: Affendi Iezara (Assistant Librarian)
Staff: Norayah Adenan / Masni Abdullah / Nur Alia Qaytrina

• Management of Service coordinator for in house services
• Management of Circulation Works
• Management of Counter Services
• Management of Promotions
• Management of Self Service Kiosk
• Management of Counter Service Rating
• Management of IS Division Filing/Forms
• Management of IS Statistics

Back-bone of Information Services Division provision and delivery:

• Reference and Referral Tasks
  
• Circulation Management
  
• Users’ Profiles Management
  
• Information Literacy & User Education
  
• Digital and Online Resources
  

Function:

• Management of reference services
  
• Management of reader advisory service
  
• Management of Pustaka Negeri Sarawak official email: librarian@sarawak.gov.my
  
• Management of reference service to external libraries
  

Function:

• Management of circulation services
  
• Organizing of materials on the shelves
  
• Management of library membership (internal & external)
  
• Management of service counter personnel
  
• Management of library services promotions
  
• Management of Inter Library Loan (ILL) service
  
• Management of Inter Bulk Loans service
  
• Management of library exhibition
  
• Management of Discussion Room's reservation and photocopy service
  

Information Literacy Unit

These unit is in charged of the planning, implementation and monitoring of Information Literacy Programmes within and outside of Pustaka.

Currently, this Unit is managed and administered by one officer and three support staffs.

1. Nurfatini Apandi, Librarian, Head of Information Literacy Unit
2. Sunny Safrina Patrick Jitam, Librarian Assistant
3. John Nyo-em, Librarian Assistant
4. Dayang Shaniza Awang Tada, Librarian Assistant

Function:

• Management of user education classes
  
• Responsible for the planning and implementation of User Education Programme, library instruction; Information Literacy Skills, online database training and workshop, library orientation tour, Digital Literacy PANDei Program (People Accesible Network for Digital Empowerment & Inclusivity) and Family Literacy (Reading Seeds Program).
  
• To expose the library user on what type of library services, facilities and resources available in the Library
  
• To guide the library user on how they can use the library services, facilities and resources available in the library
  
• To train the library user to utilize the library resources effectively with correct methods and strategies
  
• To provide the library user with the skills for independent information seeking for their learning, teaching and research process
  

For enquiries, please contact:

Information Services Division
Library Services Sector
Pustaka Negeri Sarawak, Miri
Jalan Kipas, Miri City Fan
98000, Miri, Sarawak, Malaysia.
Phone : +60 85 422 525 (DL)
Fax : +60 85 414 444
Email : librarian@sarawak.gov.my
Website : www.pustaka-sarawak.com