Membership Management, Pustaka Sibu

Purpose

This procedure shall ensure the management of membership is done systematically and in accordance with the approved procedure to support Quality Management System.

Scope

This procedure applies to the management of membership at Pustaka Negeri Sarawak, Sibu as follow:
a) Sarawak ID
b) Member Management Module, Library Management System(ANGKA.SA2)
c) Manual registration during offline

1.0 Membership Registration

1.1 For new membership registration, the Librarian Assistant (LA) or Designated Officer (DO) shall advice the user to register Sarawak ID at dedicated Registration Terminal.

1.1.1 Upon completion of registration Sarawak ID, the user shall proceed to Library Management System (ANGKA.SA2) for membership activation.

1.2 For existing Pustaka member, the LA or DO shall advice the user to register Sarawak ID at dedicated Registration Terminal.

1.2.1 Upon completion of registration, the user shall proceed to Library Management System (ANGKA.SA2) for membership merging.

1.3 Upon completion of membership registration, the LA or DO shall brief and advise the user to fill in the FRM-IS-SB-01 Service Rating Form. Refer to GL-IS-SB-01- Handling of Service Rating Form.

1.4 For offsite registration, the LA or DO shall advise the user to register Sarawak ID via https://sarawakid.sarawak.gov.my/web/ssov1/login/.

1.4.1 Upon completion of registration Sarawak ID, the user shall proceed to Library Management System (ANGKA.SA2) for membership activation.

1.4.2 For existing Pustaka member, the LA or DO shall advice the user to register Sarawak ID and then proceed to Library Management System (ANGKA.SA2) for membership merging.