Knowledge Identification

Knowledge identification is a process in knowledge management. The process involves determining

Identification Process

Based on the functions of Pustaka Negeri Sarawak, the main business processes, also called the knowledge domains where the knowledge exits, are determined. The sub processes, also termed called the knowledge assets, are then identify from each main business process.

By studying the activities, results and outcomes associated with the sub processes, the actual sources of knowledge are identified. Most common sources of knowledge are undocumented process, documented standard operating procedures and guidelines, reports and lessons learned and the actual person executing the work. Once these sources are identified, they are categorised into tacit or explicit knowledge. For each type of knowledge, the methods of capture are determined.

Knowledge Inventory

After the knowledge or information has been determined, it is recorded into a ledger called the Knowledge Inventory or Knowledge Map. This ledger can be electronic or manual. In the Pustaka Negeri Sarawak, the Knowledge Inventory is prepared electronically, but published in hardcopy.

Sample of Knowledge Inventory