Difference between revisions of "ICT Infrastructure Division"
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| + | The Infrastructure ICT is a division under [[Pistaka Institute]]. It was under the [[Information and Communications Technology Sector]] until 30 April 2022. | ||
| − | == | + | == Main Functions == |
| − | + | a) Manages and administers Pustaka´s ICT systems.<br> | |
| − | + | b) Provides ICT support and backup services to business operating units in Pustaka.<br> | |
| − | + | c) Monitors the performance of the ICT systems in Pustaka.<br> | |
| − | + | d) Reviews and reengineers Pustaka´s ICT systems.<br> | |
| − | + | e) Maintains, enhances and upgrades state-wide public libraries’ ICT systems.<br> | |
| + | f) Manages, administers and coordinates ICT development projects and initiatives.<br> | ||
| + | == 'Current Staff == | ||
{| style="float:right; margin-left:10px" | {| style="float:right; margin-left:10px" | ||
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| [[File:puspa7.png|320px|thumb|<center>ICT Sector</center>]] | | [[File:puspa7.png|320px|thumb|<center>ICT Sector</center>]] | ||
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# Librarian, Head of Infrastructure ICT Division:Puan [[Puspa Diana]] (2017 -)<br> | # Librarian, Head of Infrastructure ICT Division:Puan [[Puspa Diana]] (2017 -)<br> | ||
# Librarian Assistant : Puan [[Freda Padel]] <br> | # Librarian Assistant : Puan [[Freda Padel]] <br> | ||
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# IT Technician : Encik [[Sukaimi Bujang]] | # IT Technician : Encik [[Sukaimi Bujang]] | ||
# IT Technician : Encik [[Noor Azam Syah (SRR)]] | # IT Technician : Encik [[Noor Azam Syah (SRR)]] | ||
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== Key Performance Indicators == | == Key Performance Indicators == | ||
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* To ensure that processes of requests for Information and Communication Technology (ICT) Application System enhancement is attended to in timely manner in order to maintain the business efficiency and effectiveness | * To ensure that processes of requests for Information and Communication Technology (ICT) Application System enhancement is attended to in timely manner in order to maintain the business efficiency and effectiveness | ||
* To minimize delay in communication and processing of work. | * To minimize delay in communication and processing of work. | ||
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* The number of completed request of ICT Application System enhancement to be processed. | * The number of completed request of ICT Application System enhancement to be processed. | ||
* The number of completed troubleshooting in a month | * The number of completed troubleshooting in a month | ||
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* Within 5 working days | * Within 5 working days | ||
* within 5 working days | * within 5 working days | ||
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[[Category:Sectors and Divisions in Pustaka Negeri Sarawak]] [[Category:Corporate Information]] | [[Category:Sectors and Divisions in Pustaka Negeri Sarawak]] [[Category:Corporate Information]] | ||
Revision as of 10:34, 29 April 2022
The Infrastructure ICT is a division under Pistaka Institute. It was under the Information and Communications Technology Sector until 30 April 2022.
Main Functions
a) Manages and administers Pustaka´s ICT systems.
b) Provides ICT support and backup services to business operating units in Pustaka.
c) Monitors the performance of the ICT systems in Pustaka.
d) Reviews and reengineers Pustaka´s ICT systems.
e) Maintains, enhances and upgrades state-wide public libraries’ ICT systems.
f) Manages, administers and coordinates ICT development projects and initiatives.
'Current Staff
- Librarian, Head of Infrastructure ICT Division:Puan Puspa Diana (2017 -)
- Librarian Assistant : Puan Freda Padel
- IT Technician : Encik Tonny Sherben
- IT Technician : Encik Sukaimi Bujang
- IT Technician : Encik Noor Azam Syah (SRR)
Key Performance Indicators
| Statements of Objective | KPI | Targets | |||
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