Cynthia Fabian

INTRODUCTION

Cynthia Fabian is a Bidayuh lady from Serian. She was born in January, 1992. She started her career with Pustaka Negeri Sarawak on 1st of August , 2021. She is currently working under Technical Services Division, Kuching as an Assistant Librarian.

EDUCATION BACKGROUND

1. Bachelor Degree Faculty of Information Science(HONS.) (Library Management) - University Teknologi MARA (UiTM) Puncak Perdana, Selangor (2013-2016)

2. Diploma in Information Management - University Teknologi MARA (UiTM) Kota Samarahan, Sarawak (2011-2014)

3. Sijil Pelajaran Malaysia - SM Teknik Matang, Kuching (2009)

WORKING EXPERIENCE

Swinburne University
IT Client Services Officer (Contract)

• Set up equipment and/ or software for events: open day, unit and faculty meeting, Skype conference and Zoom Conference.
• In charge of equipment loan for Campus Services Equipment & set up the equipment upon request.
• Wireless configuration for windows/ Mac/ Ipad/ Iphone/ Android cellphone.
• Helpdesk for servicedesk
• Maintain high degree of customer service for all support queries and adhere to all service management principle.

Swinburne University
Administrative Officer (Contract)

• Assisting postgraduate student with their given laptop such as formatting, software installation and basic user guide school of research.
• Assist to compile MyRa data (Malaysian Research Assessment)
• To assist student on ground arrangement for student who get approval for travelling (apply and process the Visa in immigration office)
• Assisting the Director of School of Research on administrative task.

CANARD SDN. BHD./ Pustaka Negeri Sarawak
PANdei Facilitator

• To identify and potential PANdei and digital Literacy Rural Area Development Activities.
• Planning and coordinating the implementation of state-wide PANdei and Digital Literacy (Rural Area) activities via the of the local authority.
• To plan and implement PANdei program.
• To assist in development and distribution of promotional items, self-instruction modules and toolkits.

Professional Knowledge & Expertise

Management		Technological		Languages and Others
a)		a) Network & computer troubleshooting		a) English
b)		b) Microsoft Office tools		b) Malay
c)		c) Adobe Photoshop		c) Sarawal local dialects