Corporate Communications Division

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Corporate Communication Division

Innovation


Implement, manage, maintain and enhance the Quality Management System of Pustaka Negeri Sarawak.
Secretariat to Innovation Steering Committee in initiating, developing, implementing and maintaining the existing Quality initiatives in library such as:
Innovative, Creative Circle (ICC)
Innovation Day
Quality Environment (5S)
Occupational Safety & Health (OSH)
Innovative Customer Feedback
Innovation Audit
Key Focus Activity (KFA)
As secretariat whenever the library participates in quality awards such as Chief Minister's Quality Awards and/or other similar quality awards.
Management of office registry and reception counter.

Communications


Promotes Pustaka Negeri Sarawak's services and activities through various media and platforms which include:
Customer Day
Exhibitions
Brochures, banner, fishtails, buntings and souvenirs
Corporate Intranet, Pustaka website, plasma screen and customer news board
In-house publications such as annual reports, newsletter and happenings and etc
Public relations and enhancing ties with local media / counterpart to cover events / functions of the library
Management of customer feedback
Coordinate official visits to the library
Coordinate monthly staff assembly

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