Corporate Communications Division

Corporate Communication Division

Innovation

1. Implement, manage, maintain and enhance the Quality Management System of Pustaka Negeri Sarawak.
2. Secretariat to Innovation Steering Committee in initiating, developing, implementing and maintaining the existing Quality initiatives in library such as:
3. Innovative, Creative Circle (ICC)
4. Innovation Day
5. Quality Environment (5S)
6. Occupational Safety & Health (OSH)
7. Innovative Customer Feedback
8. Innovation Audit
9. Key Focus Activity (KFA)
10. As secretariat whenever the library participates in quality awards such as Chief Minister's Quality Awards and/or other similar quality awards.
11. Management of office registry and reception counter.

Communications

1. Promotes Pustaka Negeri Sarawak's services and activities through various media and platforms which include:
2. Customer Day
3. Exhibitions
4. Brochures, banner, fishtails, buntings and souvenirs
5. Corporate Intranet, Pustaka website, plasma screen and customer news board
6. In-house publications such as annual reports, newsletter and happenings and etc
7. Public relations and enhancing ties with local media / counterpart to cover events / functions of the library
8. Management of customer feedback
9. Coordinate official visits to the library
10. Coordinate monthly staff assembly