Information Services Division, Miri

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The Information Services Division, Miri is a division under the Pustaka Negeri Sarawak, Miri. There other units are Reference Service Unit, Circulation Service Unit and Community Engagement Service Unit.

Corporate Management of Pustaka Negeri Sarawak


Main Functions

Information Services Division main function is to performs a program/function for the community where the main objectives is to educate all community for northern region of Sarawak. Information Services Division is the one the core division for Pustaka Negeri Sarawak, Miri. This division are meant to broadcast all of the needed information for all community without any hesitation. This all function being done is in line with Pustaka's mission and vision.

Roles of Information Services Division

To manage & undertake the following tasks:

A. Reference Services Unit

  • REL
  • Reference Program
  • Information Literacy Skill Program
  • PANDei Program

B. Circulation Services Unit

  • Bulk loan
  • Inter Library Loan
  • Counter Circulation services

C. Community Engagement Services Unit

  • Outreach Program
  • Budget administration
  • Cost allocation
  • Accounts payable
  • Payroll
  • Accounts Receivable
  • Keep and maintain financial records and reports
  • Procurement approval of purchasing or services that is less than RM20,000.00

Roles of Facility Management Unit

Oversees, manages and monitors the following activities:

  • Maintenance and repair of buildings, facilities, equipment, parks and landscape at Pustaka
  • Pustaka’s assets and facilities
  • Usage of hired venues/facilities
  • Housekeeping
  • Logistics
  • Security (to ensure security and safety of employees, customers and members of the public and property in and within assigned areas in Pustaka by patrolling on foot and enforcing Pustaka’s rules and regulations)

Key Performance Indicators


Statements of Objective Measures Targets Stretch Targets
_______________________________ _____________________________________ __________________ __________________

Button03.png To achieve optimum use of budget to maximize benefits and to meet all Pustaka's objectives/core business.




Button03.png (Actual expenditure/Budgeted expenditure) x 100%

Button02.png 95%


Button02.png 100%


Button03.png (Actual expenditure of current year/Current year grant received) x 100%

Button02.png 95%


Button02.png 100%


Button03.png To achieve grade A (90-100%) in eCSA report.



















Button03.png (Number of component that comply with regulation/Total component) x 100

Button02.png 90%


Button02.png 95%


Button03.png To comply with the Financial Management Compliance Index.



















Button03.png (Number of component that complied/Total component of Financial Management Compliance Index) x 100

Button02.png 80%


Button02.png 90%