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3. Lending Services

Lending Services

The loan process is as follows:-

• Search for the item/ material using Online Public Access Catalog (OPAC).
• Note the call number of the item and remove it from the shelve.
• Approach the service counter at Information Resource Center.
• Present ones membership card (MyKad, Mykid, MyPR or passport).
• The staff on duty will process the transaction.
• A borrowing receipt will be issued for record purposes.
• For an item that has been checked out, one can place a reservation for it online. When the material is returned, one will be informed to collect it within three (3) days.

A user/ member can reserve borrowed items by :-

• Searching for an item using Online Public Access Catalog (OPAC).
• Clicking the ‘item’ icon to see the item’s location.
• ‘Available’ means that the item is available in PUSTAKA and can be borrowed. If the status is ‘checked out’ , it means that another user has borrowed the item.
• For items borrowed by other users, one can place a reservation for it online by clicking ‘Reservation’. The estimated availability date will also be displayed.
• A member is allowed to borrow 10 items at any one time for the period of 14 days. An extension of the loan period can be done via telephone, online or by requesting personally at the service counter before or on the due date.

Location

• PUSTAKA Resource Center, First Floor
• Multimedia Gallery, Ground Floor
• Children Infotheque Counter, Ground Floor

Materials that could be borrowed include:

• Open Shelves Collection with white label
• Special Needs Collection with orange label
• Teenagers Collections with blue label.
• This service is offered during Pustaka’s Operation Hours.

Operating Hours

Mondays to Friday: 10:00 am to 7:00 pm.
Saturday and Sunday: 10:00 am to 6:00 pm.
Closed on Gazetted Public Holidays