PRIVACY POLICY
1. Collection of personal data
This Privacy Policy is issued to all our staff, pursuant to the requirements of the Personal Data Protection Act 2010.
This page explains our privacy policy which includes the use and protection of any information submitted by staff.
If you choose to report and transact using our Portal or send an e-mail which provides personally identifiable data, this data maybe shared where necessary with other Government agencies and/or our partner so as to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other Government agencies and/or our partner.
2. Data Protection
Leading technologies including encryption software is used to safeguard any data given to us and strict security standards are maintained to prevent unauthorised access.
3. Storage Security
To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate security technologies.
4. Feedback
We welcome all feedbacks/inquiries.
In case of detailed information which the system may not be able to provide, your feedback/enquiry will be sent to the relevant Government agency and/or our partner to better serve you.
5. Your rights of access and correction
You may request access to your Personal Data and/or correct your Personal Data which is inaccurate, incomplete, misleading or not current. Any such requests in relation to your Personal Data may be directed to our Assistant Chief Information Officer (ACIO).
In the event that you do not approve our use of your Personal Data for any other purpose apart from the purpose for which your information was provided to us, you may inform us of this by writing to:
Assistant Chief Information Officer (ACIO),
Pustaka Negeri Sarawak,
Jalan Pustaka, Off Jalan Stadium,
Petrajaya 93050 Kuching, Sarawak.
Tel: 6082-442000, Fax: 6082-449944
We shall take all reasonable efforts to comply with your request. If we do not receive any written notice from you within thirty (30) days of our mailing notice, we shall presume that you have approved of our use of your Personal Data in accordance with this notice. However, please rest assured that you will be able to terminate this approval at any time
6. Changes to the notice
We may change this Privacy Policy from time to time. Kindly check the Privacy Policy from time to time to update yourself as to the most recent version which applies to all our system users.