Quality Unit

Qualitiy Unit

The Quality Unit is a unit under the Corporate Communication Division. The other Units are the Communication Unit and Registry Unit.

History

Quality Unit was established since year 2001 it was previously known as Innovation Unit. In year 2017 it was converted back to Quality Unit due to the formation of Innovation and Sustainability Division (formerly known as Research and Development Division) Its initial primary functions were Implementing, managing, maintaining and enhancing the Quality Management System of Pustaka Negeri Sarawak.

Quality Unit is also responsible as the Secretariat to Innovation Steering Committee in initiating, developing, implementing and maintaining the existing Quality initiatives in Pustaka Negeri Sarawak such as:

1. Innovative, Creative Circle (ICC)
2. Innovation Day
3. Quality Environment (5S)
4. occupational Safety & Health (OSH)
5. Innovative Customer Feedback
6. Innovation Audit
7. Key Focus Activity (KFA)

Quality Unit also appointed as the secretariat whenever Pustaka participates in quality awards such as Chief Minister's Quality Awards and/or other similar quality awards.

Former Staf

During its early development, the Quality Unit was managed and administered by;

1. Suria Sonia Ahip Abdullah
2. Victoria Jonathan
3. Laurena Anak Aloh
4. Zainnul Asri Sobey
5. Siti Khairunnisa Rosli
6. Mohd Nazari Bin Razali

Suria Sonia Ahip Abdullah was reshuffled in 20XX to Human Resource Develompment Division supported by Zainnul Asri Sobey. Zainnul Asri Sobey tendered his resignation in 20xx. Syeeida Ali Husien took over the responsibility, and then reshuffled to Human Resource Managemen Division in year 2009 before taken over by Victoria Jonathan in 2009. She tendered her resignation for a new post at UNIMAS in year XXXX. Siti Khairunnisa Bt Rosli took over the responsibility in year 20 before she was reshuffled to Communication Unit in year 2018 and taken over by Mohd Nazari Bin Razali.

Restructuring

The Quality Unit was restructured in February 2015 where handling of incoming and outgoing mail and reception counter are put under separate unit called Registry Unit. The new Head of Unit is Nur Ashikin Ahmad, and assisted by two support staff Cyprian Eldred Rossem and Mohamad Lokman Bin Hamzah.