Innovation and Sustainability Division

Staff of Research and Development Division in 2017

The Innovation and Sustainability (I&S) Division is one of the divisions in Pustaka Negeri Sarawak. Established in 2004, it was then called the Research and Development (R&D) Division until 2017. In 2020, its role is expanded to include knowledge management. Administratively, it is directly under the purview of the Deputy Chief Executive Officer (Operations). I&S Division' s core mission is to

1) undertake research and study on library and information science that is designed for the improvement and continuing development in the quality of library’s roles in the society and library professionals;
2) promote the practical application of relevant research findings in library and information science;
3) promote standards, guidelines and best practices in library and information science;
4) provide support, input and advice in the establishment, expansion and improvement of library facilities through the administration of the State and Federal grants; and
5) undertake knowledge management initiatives and programmes.

Functions

Staff of Innovation and Sustainability Division in 2018

Library Research

a) To facilitate research and related activities on library science.
b) To identify queries regarding library services that need to be answered through research and promote the conduct of research to answer those queries.
c) To review and make recommendations on studies/research and professional efforts pertaining to libraries and recommending inclusions, standards, procedures and policies.
d) To manage statewide public library statistics.

Development

a) The Secretariat for strategic plans.
b) The Secretariat for Pustaka's Malaysia's Plans submission.
c) The coordinator for library advisory and consultancy services.
e) The coordinator for Continual Improvement Programs.

Knowledge Management

a) Plan and develop Pustaka’s knowledge management initiatives.
b) Manage and administer knowledge Pustaka’s management initiatives.
c) Promote usage of Pustaka’s knowledge base.
d) Promote knowledge management awareness among Pustaka’s staff.
e) Assist in the monitoring of the State knowledge management programs.

Pustaka's knowledge management initiative focus on the identification, capture, organisation and sharing of explicit and tacit organisational knowledge, and awareness programs. Currently, the active programs are

a) PustakaPedia
b) PustakaShares
c) PustakaAdvocacy

Former Staff

1) Nesly Rebid - Head of Division from 2004 until 2008
2) Ramdzan Saman - Staff from 2004 until 2008
3) Bronny Lawrence Nawe - Staff from 2012 until 2018
4) Dayangku Hadzimah Awangku Ahmad - Head of Division from 2009 until 2019

Library Researches

a) Training Needs Analysis for Library Services in Sarawak - Completed in 2005
b) Reading Habits Among the Users of Pustaka Negeri Sarawak - Completed in 2014
c) Reading Habits Among the Users of Public Libraries in Sarawak - Completed in 2014
d) Information-Seeking Behaviour of the State Civil Staff - On-going
e) Information-Seeking Behaviour of the Rural Dwellers of Sarawak - On-going

Development Projects

The I&S Division coordinates the planning, implementation and commissioning of various types of physical library projects.

Regional and Public Libraries		Village Libraries			Reading Corners
Pustaka Negeri Sarawak, Sibu - 90% completed State Archive Building - Planning stage		Perpustakaan Desa Bandar Baru Semariang Perpustakaan Desa Taman Sepakat Jaya Perpustakaan Desa Hajah Sena Bugo Perpustakaan Desa Masjid Darul Ibadah Perpustakaan Desa Taman D’ Everglades Perpustakaan Desa Taman Cahaya Indah Perpustakaan Desa Samar Indah Perpustakaan Desa Stakan Jaya Perpustakaan Desa Taman Sri Muhibah Perpustakaan Desa Kampung Keranji Perpustakaan Desa Taman Duranda Mas Perpustakaan Desa Kampung Bunan Gega Perpustakaan Desa Kampung Semera Perpustakaan Desa Kampung Meludam Perpustakaan Desa Kampung Pusa Perpustakaan Desa Kampung Spinang Perpustakaan Desa Beladin	Perpustakaan Desa RPR Taman Harmoni Perpustakaan Desa RGC Layar Perpustakaan Desa Tanjung Manis Perpustakaan Desa Kampung Rajang Perpustakaan Desa Kampung Pangtray Perpustakaan Desa Kampung Jemoreng Perpustakaan Desa Taman Susur Jambu Indah Perpustakaan Desa Taman Muhibbah Indah Perpustakaan Desa Kampung Bahagia Jaya, Teku Perpustakaan Desa Kampung Teh Perpustakaan Desa Taman Ixora Indah Perpustakaan Desa Skim Tunoh Perpustakaan Desa Kampung Tegageng Perpustakaan Desa Kampung Puyut Perpustakaan Desa RPR Batu Biah Perpustakaan Desa Pabahanan Perpustakaan Desa Kampung Meritam Perpustakaan Desa RPR Lawas		Kampung Ensengei Iban, Simunjan Kampung Sageng Ulu, Simunjan Kampung Sual, Simunjan Kampung Ensengei Melayu, Simunjan Kampung Temiang, Simunjan Kampung Bijurey Mongag, Bau

Key Performance Indicators

Statements of Objective		Measures		Targets		Stretch Targets
To achieve effectiveness in the implementation of continual improvement program(s).		The number of identified and implemented continual improvement program(s) in a year.		One continual improvement program.		Two continual improvement programs.
To achieve efficiency in users satisfaction survey.		The duration to complete the customer satisfaction survey report from the last date of data gathering.		Five months.		Three months.
To achieve efficiency and effectiveness in the capture, organization and sharing of organizational knowledge.		The number of new articles posted in PustakaPedia (Pustaka’s knowledge base) per quarter. The number of articles in PustakaPedia Pustaka’s knowledge base) being updated quarterly.		Five articles Twelve updates		Seven articles Fifteen updates