Introduction
The Quality Unit is a unit under the Corporate Communication Division.
The tasks assigned to this unit are ;
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Details
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1.Assisting the Quality Management Representative (QMR) to implement and manage quality management system of Pustaka Negeri Sarawak
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- Assist the Quality Management Representative (QMR) in conducting ISO Internal Audit at least two times in a year
- Assist the Quality Management Representative (QMR) in controlling the Quality ISO documents
- Documents Controller - To make sure all Quality Procedures (QP), Work Instructions, Guidelines, Matrix are up-to-date in the Pustaka ISO System(PISO)[1]
- Register the Document of External Origin in Master List of Document of External Origin and to make sure all documents are up-to-date.
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2.Responsible to assist Head of Division (HOD) to develop, initiate and implement various quality initiatives in Pustaka Negeri Sarawak
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- Innovative, Creative Circle (ICC)
- Key Focus Activity (KFA)
- Innovative Day
- Innovative Suggestion & Slogan
- Quality Environment Management (5S)
- Occupational Safety and Health
- Innovative Customer Feedback
- Innovative Audit
- Quality Awards
- Integrity
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3.Responsible as the secretariat to the Innovation Steering Committee
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- Compile all papers (decision and information) from all the committee and all papers to be circulated to all committee at least 3 days before the meeting date.
- Taking minute for the meeting.
- Meeting to be held at least two times in a year.
- Assisting the Quality Initiative Committees (i.e. KIK, KFA, 5S, Innovative Audit, Innovative Day, etc) in carrying out their program/activities.
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4.Secretariat to the Quality Awards Committee – Participation in state/national and international award
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- Assist the committee in participating the relevant awards (state/national/international)
- Assist the committee in meeting the deadline given.
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5.Secretariat to PUSTAKA Balance Scorecard
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- To make sure KPI(s) are updated before death line
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References
