Knowledge Identification
Knowledge identification is a process in knowledge management. The process involves determining
- the types and extent of knowledge or information needed by the employees of Pustaka Negeri Sarawak (Pustaka) to effectively and efficiently run its operations and services.
- the main business processes (knowledge domains) and sub business processes (knowledge assets) where the knowledge or information exist
- the sources of the knowledge or information within the knowledge assets where the knowledge or information is contained
- whether the knowledge or information is tacit or explicit
- the methods to capture the identified knowledge of information
After the knowledge or information has been determined, it is recorded into a ledge called the Knowledge Inventory or Knowledge Map.