Customer's Day

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Customer Day is important to get to know our customer and finding ways to keep them coming back and making full use of our services and facilities.

The key performance indicator for Pustaka requires Customer’s Day to be conducted at least four times a year.

How do You Plan for a Customer’s Day

Communication Unit will propose dates, time and venue to hold a Customer’s Day for the whole year to be approved by the management.

The established committee will decide on program and activities to be carried out during the event.

Customer’s Day Activities

Among the interesting activities during our Customer’s Day are;

  • Online Database Literacy session
  • Free Library Membership Promotion
  • DIY Activities
  • ‘Reading Seeds’ Programme
  • Promotion on Makerspace Services: 3D Printing
  • Code for Kids Training
  • 3Doodler
  • MakeyMakey and
  • Digital Photography.


There will be a demonstration on :

  • Files and Records cleaning
  • ‘Friends of Archives’ promotion
  • Legal Deposit awareness
  • Promotion of Sarawak Authors Homepage, Sarawakiana Portal, E-Sarawak Gazette and the Archives and Records Management System (ARMS) website.