E-Knowbase

Introduction

e-KNOWBASE (Knowledge Bank Database) allows members of Pustaka Negeri Sarawak to search the most frequently asked questions (FAQs) and those enquiries which may be of help to others. The Pustaka’s Reference Librarian have been collecting the most FAQs that related with Pustaka’s services.

Steps

1. Go to main page of Pustaka Negeri Sarawak website. (http://www.pustaka-sarawak.com)
2. Select SERVICES, then click Online Services and choose e-KNOWBASE
3. e-KNOWBASE front page

User can choose either to key in query and SEARCH or click BROWSE REFERENCE QUESTION BANK.

4. Please type your query in Search space.

• Example: sarawak gazette
  

-List of FAQs and answer will appear after found in DATABANK.

5. User can select BROWSE to choose category which related with your query.

• Example of selection: ICT SERVICES.
  

-List of FAQs and answer will appear which related with ICT services

6. User can select ASK A LIBRARIAN to choose methods to ask query

• Select ONLINE INQUIRY FORM to submit your query through online.
  

-After fill out form, please click SEND to submit your contact information and question. Our librarian will send answer to the given email address. Make sure your address email is valid.