Innovation and Sustainability Division

Staff of Research and Development Division in 2017

The Innovation and Sustainability (I&S) Division is one of the divisions in Pustaka Negeri Sarawak. Established in 2004, it was then called the Research and Development (R&D) Division until 2017. In 2020, its role is expanded to include knowledge management. Administratively, it is directly under the purview of the Deputy Chief Executive Officer (Operations). I&S Division' s core mission is to

1) undertake research and study on library, information science, records and archives management that is designed for the improvement and continuing development in the quality of library’s roles in the society and information professionals;
2) promote the practical application of relevant research findings library, information science, records and archives management;
3) promote standards, guidelines and best practices in library, information science, records and archives management;
4) provide support, inputs and advices in the establishment, expansion and improvement of library facilities through the administration of the State and Federal grants; and
5) undertake knowledge management initiatives and programmes.

Functions

Staff of Innovation and Sustainability Division in 2018

Research
a) Conduct customer satisfaction surveys, market surveys and other forms of surveys.
b) Initiate, manage and administer studies or researches in library, information science, records and archives management.
c) Coordinate the initiation and implementation of improvement programmes based on recommendations from surveys and studies or researches.
d) Manage and administer studies and researches on Pustaka by external parties.
e) Manage the acquisition of data, compilation and distribution of statewide library statistics.

Development
a) Coordinate the planning of development projects under the Malaysia Plans.
b) Monitor the implementation of development projects under the Malaysia Plans.
c) Plan and implement minor development projects under operational grants.
d) Review the performance of the implemented minor development projects.
e) Coordinate the planning, implementation and review of strategic plans.
f) Monitor and coordinate the review of cross-functional continual improvement programmes.

Knowledge Management
a) Manage the identification of knowledge domains and knowledge assets.
b) Manage the capture of knowledge assets in the knowledge base.
c) Manage the timely update of the knowledge base.
d) Plan, implement and coordinate knowledge sharing sessions.
e) Plan, implement and coordinate other knowledge management initiatives.
f) Monitor the implementation of knowledge management initiatives.
g) Monitor the promotion, update and usage of the State knowledge repository.
h) Review the performance of the State knowledge repository.

Pustaka's knowledge management initiative focus on the identification, capture, organisation and sharing of explicit and tacit organisational knowledge, and awareness programs. Currently, the active programs are

a) PustakaPedia
b) PustakaShares

Current Staff

1) Bronny Lawrence Nawe - Head of Division
2) Cennylia Sundong - Development Unit
3) Mohd Nazari Bin Razali - Knowledge Management Unit
4) Nor-Asemah Binti Drahman- Archive Building Project
4) Hazimah Iboi - Sains Attachment Staff, CERMiN Coordinator

Former Staff

1) Nesly Rebid - Head of Division from 2004 until 2008
2) Ramdzan Saman - Staff from 2004 until 2008
3) Bronny Lawrence Nawe - Staff from 2012 until 2018
4) Dayangku Hadzimah Awangku Ahmad - Head of Division from 2009 until 2019
5) Amir Hamzah @ Amirewady Bin Ahmad- Staff from 2014 until May 2020

Completed and On-going Researches

a) Training Needs Analysis for Library Services in Sarawak - Completed in 2005
b) The Reading Habits Among the Users of Pustaka Negeri Sarawak - Completed in 2014
c) The Reading Habits Among the Users of Public Libraries in Sarawak - Completed in 2014
d) The Information-Seeking Behaviour of the State Civil Staff - Completed in 2019
e) The Information-Seeking Behaviour Among the Rural Dwellers of Sarawak - Completed in 2020
f) Impact Study on the Reader Development Programs of Pustaka Negeri Sarawak - New
g) Impact Study on the Digital Inclusivity Initiatives in Sarawak - New
h) The Effectiveness of Records Management Programmes of Pustaka - New
i) The Effectiveness of Legal Deposit Programmes of Pustaka - New

Development Projects

The I&S Division coordinates the planning, implementation and commissioning of various types of physical library projects.

Regional and Public Libraries		Village Libraries			Reading Corners
a) Pustaka Negeri Sarawak, Sibu b) State Archive Building - Planning stage - Evaluation of tender c) Pustaka Community Library, REDEEMS Centre - Planning stage d) Pustaka Community Libraries in Small Towns and Bazaars - Planning stage		Perpustakaan Desa Bandar Baru Semariang Perpustakaan Desa Taman Sepakat Jaya Perpustakaan Desa Hajah Sena Bugo Perpustakaan Desa Masjid Darul Ibadah Perpustakaan Desa Taman D’ Everglades Perpustakaan Desa Taman Cahaya Indah Perpustakaan Desa Samar Indah Perpustakaan Desa Stakan Jaya Perpustakaan Desa Taman Sri Muhibah Perpustakaan Desa Kampung Keranji Perpustakaan Desa Taman Duranda Mas Perpustakaan Desa Kampung Bunan Gega Perpustakaan Desa Kampung Semera Perpustakaan Desa Kampung Meludam Perpustakaan Desa Kampung Pusa Perpustakaan Desa Kampung Spinang Perpustakaan Desa Beladin Perpustakaan Desa RPR Taman Harmoni	Perpustakaan Desa RGC Layar Perpustakaan Desa Tanjung Manis Perpustakaan Desa Kampung Rajang Perpustakaan Desa Kampung Pangtray Perpustakaan Desa Kampung Jemoreng Perpustakaan Desa Taman Susur Jambu Indah Perpustakaan Desa Taman Muhibbah Indah Perpustakaan Desa Kampung Bahagia Jaya, Teku Perpustakaan Desa Kampung Teh Perpustakaan Desa Taman Ixora Indah Perpustakaan Desa Skim Tunoh Perpustakaan Desa Kampung Tegageng Perpustakaan Desa Kampung Puyut Perpustakaan Desa RPR Batu Biah Perpustakaan Desa Pabahanan Perpustakaan Desa Kampung Meritam Perpustakaan Desa RPR Lawas		a) Kampung Ensengei Iban, Simunjan b) Kampung Sageng Ulu, Simunjan c) Kampung Sual, Simunjan d) Kampung Ensengei Melayu, Simunjan e) Kampung Temiang, Simunjan f) Kampung Bijurey Mongag, Bau g) Long Latiek, Baram h) Kampung Penan Muslim, Bintulu i) Asajaya, Samarahan - Development stage

Publications

a) Directory of Public Libraries in Sarawak, First Edition.
b) Directory of Public Libraries in Sarawak, Second Edition.
c) Directory of Public Libraries in Sarawak, Third Edition.
d) Directory of Public Libraries in Sarawak, Fourth Edition.
e) Two Decades of Knowledge

Completed Research Works

a) Training Needs Analysis
b) Reading Habits of Users of Pustaka Negeri Sarawak
c) Reading Habits Among Users of Public Libraries in Sarawak
d) Information-Seeking Behaviour Among the State Civil Staff in Sarawak
e) Information-Seeking Behaviour Among the Rural Dwellers in Sarawak

Key Performance Indicators

Statements of Objective		Measures		Targets		Stretch Targets
To achieve effectiveness in the implementation of continual improvement program(s).		The number of identified and implemented continual improvement program(s) in a year.		One continual improvement program.		Two continual improvement programs.
To achieve efficiency in users satisfaction survey.		The duration to complete the customer satisfaction survey report from the last date of data gathering.		Five months.		Three months.
To achieve efficiency and effectiveness in the capture, organization and sharing of organizational knowledge.		The number of new articles posted in PustakaPedia per quarter. The number of updated and aggregated articles in PustakaPedia per quarter.		Ten articles Twenty updates		Twelve articles Twenty Fives updates