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Privacy Policy

Thank you for using Official Portal of Sarawak State Library

Your Privacy

This page explains our privacy policy which includes the use and protection of any information submitted by visitors.
If you choose to register and transact using our Portal or send an e-mail which provides personally identifiable data, this data maybe shared where necessary with other Government agencies so as to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other Government agencies.

Data Protection

Leading technologies including encryption software is used to safeguard any data given to us and strict security standards are maintained to prevent unauthorised access.

Storage Security

To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate security technologies.

Information Collected

No personally identifiable information is gathered during the browsing of the Sarawak State Library.

Feedback

We welcome all feedbacks/inquiries.
In case of detailed information which the Portal may not be able to provide, your feedback/enquiry will be sent to the relevant Government agency to better serve you.

e-Participation

Sarawak State Library`s online participation aims to gather and gauge ground sentiments, engage citizens in the State Government on services and policy. Our feedback platforms available at the State Agencies portals and websites and social media. All the feedback will be received by the respective agencies.
Sarawak State Library has the right (but not the obligation) to delete, disallow or move any content in particular any Content which violates any of the terms of the TOU including but not limited to comments that:

• Out of context or irrelevant.
• Undermine or abuse beliefs
• Promote discrimination
• Promotes illegal activity.
• Violate any legal or intellectual property rights
• Involve a threat to security
• Infringe the privacy of others
• Contain profane language.
• Violate applicable laws, regulations and policies.

Cookies

Certain websites generate ?cookies?, which are collected by web-servers to enable them to recognise your future visits.
The Sarawak State Library Portal uses only ?non-persistent cookies? or ?per-session cookies? which serves technical purposes like switching the languages of the Portal. These cookies do not permanently record data and they are not stored on your computer?s hard drive. Once you close your browser, the cookie is deleted.

What Happens When I Link to Another Site?

Sarawak State Library Portal contains links to other websites, both Government and Non-Government organisations. This privacy policy applies only to our site and you should be aware that other sites linked by the Portal may have different privacy policies and we highly recommend that you read and understand the privacy statements of each site.

Changes to this Policy

If this privacy policy changes in any way, it will be updated on this page. Regularly reviewing this page ensures you are updated on the information which is collected, how it is used and under what circumstances, if any, it is shared with other parties.

Queries or Complaints

If you have any queries or complaints about this privacy policy or about the Portal, you can contact us via our Feedback section.

(Note: The above privacy policy adopted from www.sarawak.gov.my and amended suit to State Portal's need)