• General Introduction
• 1.1 Purpose
• 1.2 Authority

• Effective Records Management Practice
• 2.1 Definition of a Record
• 2.2 The Life Cycle of a Record
• 2.3 Importance of Public Records
• 2.4 Responsibilities of Departments and Agencies towards Public Records
• 2.5 Roles of Pustaka Negeri Sarawak
• 2.6 Records Transfer and Records Disposal Application

• Retention Schedules

• Filing Practices
• 4.1 Introduction
• 4.2 File Arrangement
• 4.3 Access
• 4.4 Classification

• Storing
• 5.1 Storage of Current or Active Records
• 5.2 Storage of Semi-Current Records

• Procedures for Appraisal, Disposal and Transfer of Public Records
• 6.1 Retention Schedule
• 6.2 Appraisal
• 6.3 Disposal Procedure
• 6.4 Disposal Procedure for Financial Records
• 6.5 Methods of Disposal
• 6.6 Transferring Records to Pustaka Negeri Sarawak