1. Reference inquiry shall be responded to within one working day
View Statistics
2. Circulation transaction per item shall be completed within one minute
View Statistics
3. Inter library loan service (ILL) request shall be responded to within one working day
View Statistics
4. New library material shall be made available on the shelf within seven working days upon receipt.
View Statistics
5. Public archives shall be retrieved within one hour upon request.
View Statistics
6. Customer complaint shall be acknowledged receipt within one working day.
7. Payment shall be made within 13 working days upon receipt of complete documents.
View Statistics
8. Access to online services shall be provided 24 hours a day
View Statistics
Sarawakiana Exhibition: Sarawak Author's Festival / Legal Deposit 01 Oct 2024
(SIBU) Special Needs Open Day 10 Oct 2024
Minggu Literasi Media dan Maklumat 2024 24 Oct 2024
Knowledge Camp 2024 26 Oct 2024
Sarawak Bookfair 2024 28 Oct 2024